Changing customers’ behaviors is affecting company’s strategies.
You are ignoring user complaints and needs.
Our research on marketing trends shows that more companies are approaching their customers as a main strategy nowadays, and we expect that trend to rise as time goes by.
Taking in consideration 3vs of big data analysis will allow you to measure digital transactions by measuring its volume, speed and variety. When measuring the volume, we understand how many customers like our products depending on location; this also shows how good your record of visits is.
If there isn’t any variety, then there are no options and that means unsatisfied clients. Certainly, many people like to surf the web to pick the best products for their needs, although this behavior is changing aggressively and faster than we might think. This speed will be key when deciding which strategy to use in order to catch our customer’s attention.
Taking a lifetime to understand customers.
Responding quickly to customer enquiries through social media increases your brand’s reputation. Through research it was found that 71 percent of customers who received prompt responses from brands on social media were likely to recommend that brand to others. According to addwek.com, making your customers wait for too long before replying to their enquiries (they typically expect a response within 2 hours) will lower your brand’s image and perception. This will translate on customers deciding against using your services or purchasing your products.
Digital agencies can improve your business performance
Incrementing brand recognition.
Offering your products and giving customers what they want in real time is essencial to build a company’s reputation. By doing so, you will succeed in the construction of the brand and customer participation will grow considerably and the company will be rewarded by gaining customer loyalty.
“Success isn’t about how much profit you make; it’s about the difference you make in people’s lives.”
Selling a product can be the gloomiest job many people think they’ll ever get (especially people unrelated to this field). On the other hand, many others think that selling is an easy task. Personally, I considered sales as the most important part of any business. Unless there is a sale, there is no business at all. I strongly believe that selling a product means understanding how people think and understanding what people need since you will first need to get their attention.
You only sell a product if you are convinced of its qualities and benefits. If you are not sold on the product, it will be an uphill battle to sell it to someone else.
“Try to be a rainbow on someone’s rainy day.”
Pressure is not a bad thing. When you develop a marketing strategy using FUD (fear, uncertainty and doubt) in your customers’ minds, this pressure will lead people to significantly doubt the actual concept of your product.